Case Study · Food Manufacturing

Chorizos Santarrosanos A&B

HSE System Design, Training & Operational Transformation 2026

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Executive Summary

During the first half of 2026, we designed and implemented the complete HSE management system for Chorizos Santarrosanos A&B, a food manufacturing SME in Walworth Road, London. The scope included HSE Policy, Strategic Business Plan alignment, Training Matrix with 27 mandatory requirements across 4 roles, PUWER evaluations, COSHH assessments, Manual Handling risk assessments, 4 SSOWs for critical operations, competence profiles, training records, and a Corrective Actions Register, all delivered in bilingual EN/ES format. Non-conformities were reduced from 24 to 6 during the implementation period.

Context

Context & Scope

🏢

The Company

Food manufacturing SME. Produces chorizo and cured meat products for wholesale and retail distribution. 331 Walworth Road, London SE17 2TG, United Kingdom.

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Our Role

Independent HSE Consultant & System Designer. End-to-end HSE system architecture, documentation, training design, risk assessments and implementation support.

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Period

January – June 2026. Phase 1: Design & Documentation. Phase 2: Implementation & Training. Phase 3: Audit & Handover.

Full Scope

What We Delivered

HSE Policy & Governance Framework

Complete policy with roles, responsibilities, legal alignment and approval structure. HSWA 1974, MHSWR 1999, Food Safety Act 1990.

Strategic Business Plan 2026–2031

5-year plan with integrated HSE and sustainability objectives aligned to business growth targets.

Training Matrix & HSE Training Manual

27 training requirements mapped across 4 roles. Delivery methods, KPIs, document control and refresher frequencies defined.

PUWER, COSHH & Manual Handling Evaluations

Equipment inspections, hazardous substance controls and ergonomic risk assessments for all operations.

4 SSOWs & 4 Competence Profiles

Opening/Closing, Mezzanine Access, Waste Handling, Food Handling. Competence profiles for FBO, Supervisor, Operator, Maintenance Technician.

Training Records & Corrective Actions Register

Signed training records per role with certification tracking. Structured system for non-conformities, actions, owners and closure status.

HSE Implementation

Evidence

Documents Delivered

Each document follows a controlled format with version tracking, author identification and approval signatures. Bilingual EN/ES.

Governance & Strategy

Policy

HSE Policy 2026

Governance framework with roles, responsibilities and legal duties. Aligned with HSWA 1974, MHSWR 1999, Food Safety Act 1990.

v1.0 · 09/06/2026 · Juan Acuna

Strategy

Strategic Business Plan 2026–2031

5-year strategic plan with integrated HSE and sustainability objectives.

Confidential · Juan Acuna

Training System

Manual

HSE Training Manual

Complete training system: 27 requirements, delivery methods, KPIs, document control.

v1.0 · 09/06/2026

Matrix

Training Matrix 2026

27 mandatory training items mapped across FBO, Supervisor, Operator, Maintenance Technician.

v1.0 · 09/06/2026

Record

Training Record — FBO

Signed training record for the Food Business Operator role.

09/06/2026

Record

Training Record — Supervisor

Signed training record for the Supervisor role.

09/06/2026

Record

Training Record — Operator

Signed training record for the Operator role.

09/06/2026

Record

Training Record — Maintenance

Signed training record for the Maintenance Technician role.

09/06/2026

Competence Profiles

FBO

Competence Profile — FBO

Food Safety Level 3, HACCP Management, HSE Governance, Emergency Leadership. EN/ES.

09/06/2026

SUP

Competence Profile — Supervisor

HACCP, Allergen, CCP Monitoring, Team Supervision, Conflict Resolution. EN/ES.

09/06/2026

OPS

Competence Profile — Operator

Food Safety Level 2, Cross-Contamination, Temperature Control, Spill Response. EN/ES.

09/06/2026

MT

Competence Profile — Maintenance

PUWER, LOTO, Electrical Safety, Work at Height, COSHH (Lubricants). EN/ES.

09/06/2026

Safe Systems of Work (SSOW)

SSOW

Opening, Daily Operation & Closing

8-step opening, daily checks, emergency readiness, 8-step closing. Ref: HSETRGEN010

02/06/2026

SSOW

Mezzanine Access & Working

Work at Height, compressor maintenance, COSHH for lubricants, LOTO. Ref: HSETRMZN009

02/06/2026

SSOW

Waste Handling

Segregation, ABP Category 3, internal transport, storage, spill management. Ref: HSETRWST008

02/06/2026

SSOW

Food Handling & Cross-Contamination

Raw meat handling, RTE controls, cross-contamination prevention. HACCP-aligned.

02/06/2026

Risk Assessments

PUWER

PUWER Evaluations

Equipment inspections, safe use assessments, LOTO procedures. PUWER 1998.

2026

COSHH

COSHH Assessments

Hazardous substance evaluations, SDS reviews, control measures. COSHH 2002.

2026

MH

Manual Handling Assessments

Ergonomic risk assessments for lifting, carrying, moving operations.

2026

CAR

Corrective Actions Register

Non-conformities, actions, owners, priorities and closure status.

2026

Results

Key Performance Indicators

27

Training Items

Across 4 roles

4

SSOWs

Consistent structure

24→6

Non-Conformities

Open issues reduced

4

Competence Profiles

EN/ES bilingual

100%

Bilingual

EN/ES throughout

Before & After

Before
Open non-conformities24
Documented SSOWs0
Training matrixNone
PUWER / COSHH / MH0
Competence profiles0
After
Open non-conformities6
Documented SSOWs4
Training matrix27 items
PUWER / COSHH / MHComplete
Competence profiles4 roles

Source: Internal audit · Jan–Jun 2026

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Key Lessons

FBO visible signature drove team engagement, leadership commitment must be visible.

Bilingual EN/ES doubled review time,  assess language needs before committing.

First SSOW approved → remaining 3 delivered in half the time. Pattern acceleration is real.

Competence profiling revealed gaps before they became compliance failures.

Excel reached its limit at month 4, digital tool needed for scaling.

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Next Steps

Quarterly HSE review through Q3–Q4 2026.

Pilot digital migration for CAR and Training Matrix.

Anonymised case data available for research partners.

Templates adapted as reusable framework for food SMEs.

Need This Level of HSE Readiness?

Whether food manufacturing, construction or remote teams, we design HSE systems that are audit-ready, scalable and practical.

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