Privacy Policy
This Privacy Policy explains how JACUQ LTD collects, uses and protects your personal information when you access our website or use our services.
Information We Collect
Personal Data: Name, email address, billing details, company information.
Technical Data: IP address, browser type, device information, cookies.
Service Data: Information you provide during assessments, onboarding or when using our HUMAN, SMART or EVOLVE solutions.
How We Use Your Data
To deliver and support our HUMAN, SMART and EVOLVE services.
To manage subscriptions, payments and account access.
To send service notifications, updates or legal/regulatory information when relevant.
To meet legal and security obligations, including GDPR and ISO 27001 practices.
Legal Basis for Processing
Contractual necessity: When processing your data to deliver requested services.
Consent: When you opt in to receive marketing or updates.
Legal compliance: When required by applicable laws and regulations.
Data Sharing
We do not sell personal data. Information may be shared with trusted partners such as Microsoft, solely for integration and hosting purposes, and always under strict confidentiality and compliance controls.
Data Storage & Security
Data is stored securely on Microsoft Azure infrastructure. We apply security measures consistent with ISO 27001 principles and maintain GDPR compliance across all operations.
Your Rights
You have the right to access, rectify, delete or request portability of your personal data. To exercise your rights, contact us at: info@jacuq.com.
Data Retention
We retain personal data only for as long as necessary for service delivery, legal compliance and operational requirements (typically up to six years unless regulations require otherwise).